QuickCrypto (tm) - Answers to FAQ

Answers to Frequently Asked Questions

(1) What are the system requirements?

QuickCrypto is compatible with 32 & 64 bit Microsoft® Windows™ 2000, XP, Vista™ and 7.

Steganography (Hide Secret Text or any File in Picture or Sound Files) System Requirements

Operating System - Windows XP, Vista and 7
Display - 32 bit color depth required
Image Types that can be opened - .gif, .jpg or .bmp formats
Saved Hidden File/Text Images - .gif, .jpg or bmp formats only
Sound Types that can be opened - .wav, .mp3 formats
Saved Sound Type Carrier Files - .wav, .mp3 formats only

File Steganography (Hide Files in Folders) System Requirements

Hard Drive configured for NTFS (Vista only uses NTFS)
Files cannot be hidden on USB (FAT) Flash Drives (though files CAN be encrypted)

The faster your system processor and the more memory it has, the faster the encryption and decryption will be.

QuickCrypto file encryption requires the same amount of free hard disk space as the size of the file that is being encrypted.

(2) What is the difference between Home and Professional Editions?

The Professional Edition will encrypt and decrypt files significantly faster. For example an 8Mb file will be encrypted in 1 second with the Professional Edition. The same 8Mb file will take 20 seconds using the Home Edition. An average full CD quantity of data (650Mb) will take about 1 minute 20 seconds to encrypt with the Professional version, but 27 minutes with the Home Edition.

The Professional Edition includes powerful privacy and file recovery options. Deleted files can be searched for and often recovered. As this is also a privacy risk - deleted files (that have not been shredded by QuickCrypto) can be found and shredded even after deletion.

The Professional edition allows the forensic data analysis of hidden and usually inaccessible Internet Explorer® files (known as index.dat files). And as with deleted files also allows the permanent erasure of these audit files.

(3) How do I install updates?

Simply install the new version (re-install) over the existing version of the application, to the same system location.

Note that it is usually prudent to always export a back-up of your encrypted Password Safe prior to installing any updates:

(A) If you use the Password Safe, export a back-up by using the Menu>Options>Further Options> "Export a Backup" button. Save the back-up where you will remember its location and not in the QuickCrypto Program Files folder.

(B) If you have any problem accessing the Password Safe after updates, import the exported Password Safe (that you created in (A) above). Use the Menu>Options>Further Options> "Import a Backup" button. Select the back-up you took in step (A)

NOTE - Registered Users should NOT have to re-register after updates.

(4) Will QuickCrypto run from a USB pen as a 'portable app'?

No. QuickCrypto will not run as a portable application. However you can export the QuickCypto "Password Safe" into a stand alone encrypted portable format. This will let you view some or all of your Passwords and PINs etc by entering a Pass Phrase into the exported archive. This allows you to take your passwords with you if you need to.

(5) How do I encrypt and decrypt my email messages and text?

Full contextual help is provided within the help features of the QuickCrypto product.

(6) How do I encrypt and decrypt my files?

Please refer to the comprehensive help provided within the QuickCrypto product for more help.

(7) How do I install or remove Quickcrypto from my system?

QuickCrypto doesn't take long to download and is very quick to install or remove.

Please Click Here for full installation guidelines (please note - you must have 'administrator' privileges)!

You can use QuickCrypto as soon as installation is complete. To continue using it after 15 days have expired you need to register after purchasing a license

Removal Guidelines: Use Add/Remove Programs within the Control Panel.

(8)   How can it be so secure if it's so inexpensive?

Please Click Here to read about the Secure Encryption . The 'head' of QuickCrypto is rock hard science, but it's 'heart and soul' is pure simplicity. It uses excellent encryption mechanisms 'under the cover', but there are not huge amounts of over blown or gimmicky features (and therefore purchase cost is reduced). The QuickCrypto team sees this as a 'win-win' situation for most purposes.

(9)   I don't want to buy QuickCrypto but I want to decrypt an encrypted message someone has sent me?

In that case, please Click Here to decrypt your message text.. First check that you haven't received a 'self decrypting' message. If you have (the email will have an attachment with a .exe extension), then you do not need to download QuickCrypto. Virus check the attachment (as you should do for all files of this type however sure you are of the sender) then double-click the file. Once you have entered the correct Pass Phrase, the message will be decrypted and revealed.

(10)   Are my payments secure? What about my credit card details?

The QuickCrypto site uses a secure payment site from Paypal. No credit card numbers or details are available to this or any other site.

(11)   How do I register QuickCrypto and why must I?

To allow QuickCrypto to be installed and used before purchase (try before you buy - the best way ...) you need to register the product after buying it to cancel the automatic expiry of the product licence.

As soon as your payment is confirmed and you have sent by email the registration details, you will be emailed an unlock code (within 24 hours, but usually much sooner).

This removes this "splash screen" and lets you use QuickCrypto without any restrictions after the 15 day limit has expired:

Please Click Here For Full QuickCrypto Registration Instructions

(12) Do I get free updates?

Yes, for a period of 12 months from purchase, you can check for and download updates. You can choose to download and install these when you wish, with nothing further to pay.

(13) I can't hide files - I get a message saying "drive not supported"?

Files can only be hidden on NTFS drive volumes. Some systems use the FAT system for some or all drive volumes. USB Memory Stick removable Flash Drives use the FAT system so you cannot use QuickCrypto to hide files with these.

However, Files can be encrypted on either type and on Flash Drives. Self Decrypting text messages can also be created on any type of drive volume.

(14) On what basis am I buying QuickCrypto?

QuickCrypto License

END-USER LICENSE AGREEMENT

BY ACCEPTING, YOU (THE ORIGINAL PURCHASER) INDICATE YOUR ACCEPTANCE OF THESE TERMS. IF YOU DO NOT WISH TO ACCEPT THE PRODUCT UNDER THESE TERMS YOU MAY CHOOSE NOT TO ACCEPT BY SELECTING "I do not accept ..." AND NOT INSTALLING THE SOFTWARE.

The ORIGINAL PURCHASER is granted a LICENSE to use the software only, subject to the following restrictions and limitations. The license is to the Original Purchaser only, and is not transferable without prior written permission from the Company. The Original Purchaser may use the Software on a single computer owned or leased by the Original Purchaser. You may not use the Software on more than a single machine even if you own or lease all of them without the written consent of the Company.

The Original Purchaser may not engage in, nor permit third parties to engage in, any of the following:

1.Providing, or permitting use of, or disclosing, the Software to third parties.
2.Providing use of the Software in a computer service business, network, time-sharing or multiple user arrangement to users who are not individually licensed.
3.Making alterations to, or copies of, of any kind, the Software (you may copy the software for backup or archival purposes only).
4.Attempting to dis-assemble, de-compile or reverse engineer the Software. 5.Granting sub-licenses, leases, or other rights in the Software to others.

The Company has the right to terminate this license if there is a violation of its terms or default by the Original Purchaser. Upon termination for any reason, all copies of the Software must be immediately returned to the Company, and the Original Purchaser shall be liable to the Company for any and all damages suffered as a result of the violation or default.

ENTIRE RISK

Every effort has been made to make this software as complete and as error free as possible, but no warranty of fitness is implied.

THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU THE PURCHASER. CYBERNESCENCE SOFTWARE DOES NOT WARRANT THAT THE SOFTWARE OR ITS FUNCTIONS WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECTS WILL BE CORRECTED. NO LIABILITY FOR CONSEQUENTIAL DAMAGES - IN NO EVENT SHALL CYBERNESCENCE SOFTWARE OR ITS VENDORS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR THE LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF CYBERNESCENCE SOFTWARE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THIS PRODUCT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THIS PRODUCT IS WITH YOU. SHOULD THIS PRODUCT PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION.

THIS PRODUCT MAY INCORPORATE IMPLEMENTATIONS OF CRYPTOGRAPHIC ALGORITHMS THAT ARE REGULATED (E.G., SUBJECT TO EXPORT/IMPORT CONTROL REGULATIONS) OR ILLEGAL IN SOME COUNTRIES. IT IS SOLELY YOUR RESPONSIBILITY TO VERIFY THAT IT IS LEGAL TO IMPORT AND/OR USE THIS PRODUCT (OR PORTIONS THEREOF) IN COUNTRIES WHERE YOU INTEND TO USE IT, AND IT IS SOLELY YOUR RESPONSIBILITY TO COMPLY WITH ANY APPLICABLE REGULATIONS, RESTRICTIONS, AND LAW.

IF YOU ARE NOT SURE WHETHER YOU UNDERSTAND ALL PARTS OF THIS LICENSE OR IF YOU ARE NOT SURE WHETHER YOU CAN COMPLY WITH ALL TERMS AND CONDITIONS OF THIS LICENSE, YOU MUST NOT USE, COPY, MODIFY, NOR (RE)DISTRIBUTE THIS PRODUCT, NOR ANY PORTION(S) OF IT. YOU SHOULD CONSULT WITH A LAWYER.

YOU MUST REMEMBER THE PASS PHRASES AND PROTECT KEY FILES USED TO ENCRYPT FILES & TEXT - NO ONE CAN RECOVER THE ENCRYPTED INFORMATION IF YOU FORGET OR LOSE THESE.

THANK-YOU FOR CHOOSING QUICKCRYPTO.